GWEN L. MARTIN
This review will sound like a set-up but here’s the truth: If you’re thinking of buying a car, you can quit searching now and call Fredericton VW. They’re brilliant. I’m a suspicious older dame who looks sideways at auto dealerships, car salespeople and most dealer mechanics. But right from the start, the folks at FVW were straightforward, kind, honest and helpful. Not pushy. They patiently answered my 1,001 questions in person and via email. When I bought a second-hand Golf back in March, they excavated all repair records and were transparent about its history. When I traded in that vehicle (the Golf was great, but I decided to swallow hard and get a new car in July), they handled the trade-in generously and found the perfect Jetta. All financial dealings went smoothly, and follow-up has been reassuring. We live in strange times when the words “honourable” and “integrity” mean little. But at Fredericton VW, they seem to mean everything. Speaking of strange times, the dealership is extremely careful about managing Covid-19 which, as an older person, I appreciate beyond measure….